SMEs Go Digital Day: What SMEs really want from digital transformation

SMEs Go Digital Day: What SMEs really want from digital transformation

We were delighted to participate in IMDA’s SMEs Go Digital Day on 7th October 2025, where we had the opportunity to connect with business owners and digital decision-makers across Singapore. 

Aristou showcased Microsoft Dynamics 365 Business Central and how through Aristou’s PSG-supported packages, SMEs are empowered to transform and streamline their business workflows to operate more efficiently and make data-driven decisions with confidence.

As we engaged with SMEs from a wide range of industries and listened to their existing challenges, we discovered a shared aspiration: many are ready to upgrade but are seeking the right solution and guidance to ensure a smooth and impactful transition.

In this article, we share 5 key insights into what we learned from our conversations with SMEs, and how Aristou continues to support their path toward digital growth and transformation.

Recap: Aristou’s PSG Approved solution- Business Central

Aristou is more than just an IT system implementor. We are, first and foremost, a business consulting partner and trusted advisor, guiding businesses through digital transformation to achieve productivity and operational excellence.

Our expertise assists businesses reimagine their processes, optimize efficiency, and build sustainable growth through practical digital solutions.

Some of Aristou’s most sought-after and best-performing services include:

  • Business Process Transformation

  • Digital Transformation Roadmap Study

  • ERP/CRM – Microsoft Dynamics 365 Business Central

  • Data Analytics/Business Intelligence – Microsoft Power BI

  • Integrated E-commerce (B2B + B2C)

Aristou is InvoiceNow certified by IMDA, ASR+ certified by IRAS and a PSG Vendor by Enterprise Singapore.

SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Microsoft Dynamics 365 Business Central, a Pre-Approved Solution under the IMDA SMEs Go Digital programme. 

What Singapore SMEs Are Looking For: Insights from Aristou’s Conversations

As we spoke to a diverse range of business owners and partners, one thing stood out to us: the goal to modernize their business operations through smarter, more integrated systems. 

As a PSG pre-approved Microsoft partner, we had the opportunity to understand firsthand what SMEs are looking for when it comes to implementing Microsoft Dynamics 365 Business Central (BC) and related digital transformation solutions.

Here’s a look at the key trends and needs that emerged from our discussions:

1. Migration from Legacy Systems:

  • Existing Microsoft users are now exploring how to transition from Microsoft AX to Dynamics 365 

  • These companies are seeking clarity on whether BC is the right fit and what added capabilities it offers in terms of scalability, automation, and reporting.

2. Upgrading to In-house Systems

  • SMEs that currently rely on custom-built or in-house software have scaled and hence needs have changed

  • Now searching for a more advanced, integrated ERP solution that includes other key features like Aristou’s Mobile POS Delivery (MPD)

3. Industry Specific Adoption:

  • A service related company expressed interest in implementing Business Central with Accounts Receivable (AR) and Accounts Payable (AP) automation

  • Highlights how different industries are now looking to digitize their financial processes.

4. Seeking full suite solutions

  • SMEs looking for a full suite solution to complete ERP systems 

  • Looking to replace outdated tools and unify their accounting, operations, and customer management processes into one seamless platform.

5. Partnership Opportunities:

  • Several attendees expressed interest in strategic partnerships with Aristou to co-create digital solutions and support their clients’ modernization journeys.

Across all conversations, one thing was clear: In 2025, Singapore SMEs are ready to take the next step toward digital transformation. 

Businesses across different industries arrived hungry with questions and solutions available to modernize, automate and scale their business.

Whether it’s migrating from legacy Microsoft systems, automating financial processes, or building new partnerships with the right vendors, companies are looking for experienced, PSG-approved partners like Aristou to help make the shift confidently and effectively.

This event validated that many local SMEs are no longer looking to stay small or remain in the exploratory phase in 2025, but instead are seeking trusted implementation partners and scalable solutions. 

In doing so, it demonstrated perfect alignment with SMEs Go Digital Day’s objective- to inspire SMEs to embrace digital transformation and connect them with the right fit of expert partners who can act as their technology co-pilots.

We are so grateful to meet many of you, and if we didn’t have the opportunity to connect with you during the event, we’d love to continue the conversation.

Please contact us at +65 6974 6863 or email support@aristou.com.sg to schedule a complimentary demo and consultation with our expert team.

You may also learn more about the PSG grant and how Aristou can support your digital transformation journey here. Let Aristou be your trusted IT partner to acheieve a smarter, stronger digital future.

 

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