Why leading companies are turning towards autonomous ERP solutions

By 2027, it is expected that at least 50% of the AI-driven functionalities in ERP applications will be fueled by generative AI (GenAI) capabilities. 

For organizations to ensure they thrive, it is important to have a strong autonomous ERP system. Selecting an enterprise resource planning (ERP) solution that is tailored for growth is essential. You can enhance performance and obtain actionable insights through the use of autonomous agents and Microsoft Copilot, your AI assistant.

Why embrace the Microsoft Cloud for ERP?

Microsoft Dynamics 365 Business Central elevates your ERP from a traditional system of record to a powerful engine of business growth. By integrating Microsoft Copilot and AI-powered agents, it empowers your organization to move faster, work smarter and make data-driven decisions with confidence.

Unique selling points: Business Central is designed to be composable, connected and cognitive, autonomous ERP allowing you to adapt swiftly to your business and industry needs.

1. Composable

• Start with the Dynamics 365 modules that matter most and scale effortlessly as your business grows. With low-code customization tools in Microsoft Power Platform and Copilot Studio, you can tailor your ERP solution to your unique requirements while maintaining full governance, security, and compliance.

2. Connected

• Harness actionable insights and AI assistance through Copilot and a unified data graph. By connecting finance, operations, and HR data, your teams can collaborate seamlessly, drive productivity, and make informed decisions right within their workflows.

3. Cognitive

• Automate and optimize workflows end-to-end with Copilot and intelligent agents. While Copilot provides employees with actionable insights, AI agents autonomously manage complex processes and routine tasks, freeing your teams to focus on strategic initiatives and high-impact work.

Business Central in the Magic Quadrant

According to Gartner Magic Quadrant research, Business Central is a fully managed cloud solution delivered from Microsoft Azure data centers that integrates with other Microsoft products (e.g: Microsoft 365, the Dynamics 365 CRM suite, SharePoint and Dataverse).

Business Central has native financial and operational capabilities. It relies heavily on partner solutions available on the Microsoft AppSource store for HR and more-vertical solution capabilities.

Credit: Magic Quadrant for Cloud ERP for Service-Centric Enterprises (Gartner 2024)

 

Achieve more with ERP solutions from Dynamics 365- Business Central

Business Central helps your organization plan, operate, and grow with speed, intelligence, and confidence. When you leverage AI-powered tools like Microsoft Copilot and custom intelligent agents, your team can turn data into actionable insights, automate processes, and adapt to change seamlessly.

1. Plan with speed and agility

Unify data across core business processes:

• Support data-driven decisions by unifying data across core business processes such as record to report, procure to pay, and order to cash and deliver a full view of operational performance and actionable insights through Copilot.

• Generate actionable insights, improve budgeting and long-range planning.

• Predict demand shifts, enhance supply planning and effectively meet volatile industry demand.

2. Operate profitability 

Enhance operational efficiency and profitability with intelligent automation:

• Automate warehouse operations: Use Copilot to orchestrate warehouse activities, improve efficiencies, and optimize fulfillment for on-time delivery in full.

• Optimize financial close, mitigate supply chain disruptions, provide services profitably.

• Build agile manufacturing processes and automate warehouse operations. 

3. Grow by adapting to change

Stay ahead in a dynamic busines environment by customizing processes to your needs:

• Customize process to meet business needs: Build and deploy custom AI agents in Dynamics 365 using Microsoft Copilot Studio to deliver simple, autonomous experiences tailored to your needs.

• Streamline mergers and acquisitions, adopt new business models and operate globally with ease. 

• Customize process to meet unique business needs, deploy rapidly and go live with confidence

4. Stay connected and safe

Create a reliable, composable, and future-ready infrastructure:

• Ensure reliable and composable infrastructure: Easily work with other IT systems using standardized processes and connectors and adopt new technology without replacing existing systems. 

• Orchestrate workflows and optimize decision-making with Microsoft Copilot and autonomous agents that empower teams with real-time insights and connect finance, operations, and HR.

• Connect every aspect of your business and create a modern, composable infrastructure

• Operate more securely, help ensure availability and reliability as well as achieve sustainability goals. 

As an autonomous ERP, Business Central becomes more than a system, it becomes a strategic partner for growth, agility and resilience.

Autonomous agents for Dynamics 365

What are autonomous agents? They are designed to help you accelerate your time to value and are configured to scale operational efficiency and elevate customer experiences across roles and functions. 

These new agents are designed to help sales, service, finance, and supply chain teams drive business value, and these are only the beginning.

Microsoft is committed to create many more agents in the coming year that give customers the competitive advantage they need to help future-proof their organization. 

Introducing ten of these autonomous agents: Sales Qualification Agent, Supplier Communications Agent, Financial Reconciliation Agent, Account Reconciliation Agent, Time and Expense Agent, Customer Intent and Customer Knowledge Management Agents, Customer Intent Agent, Customer Knowledge Management Agent, Case Management Agent, Scheduling Operations Agent. 

The rise of digital business has transformed service-centric organizations, disrupting traditional models and demanding new ways of operating.

Progressively, as we move administrative and support functions to the cloud not only streamlines processes but also accelerates the digital transformation of your entire business.

As AI continues to evolve, its integration with autonomous ERP systems like Dynamics 365 Business Central will play a pivotal role in shaping the future of service-centric industries, in turn enabling smarter decisions, greater efficiency, and sustainable growth.

Let Aristou help you navigate the next generation of autonomous ERP with Microsoft Dynamics 365 Business Central. For new comers and guests, you are invited to a complimentary demo and consultation with our expert team.

Register here to book your slot today!